Environmental, Social and Governance (ESG) Policy Statement

Reality Finance Solutions Ltd is committed to conducting business responsibly, ethically and sustainably. We recognise the importance of Environmental, Social and Governance (ESG) principles in supporting our customers, employees, suppliers, lenders and the wider business community.

As a specialist provider of business finance solutions, we aim to create long-term value through responsible business practices, strong governance, excellent customer outcomes and continuous improvement in our environmental impact.

This policy outlines our commitment to ESG principles and provides a framework for how we operate our business.

Environmental

Reality Finance is committed to reducing the environmental impact of its operations and promoting sustainable working practices.

Our objectives include:

  • Operating a predominantly paperless business through digital documentation and electronic signatures.
  • Encouraging the use of online meetings and remote collaboration technologies to reduce unnecessary travel.
  • Reducing waste through responsible purchasing and recycling initiatives.
  • Improving energy efficiency within our office environment where practical.
  • Reviewing operational processes regularly to identify opportunities to reduce our environmental footprint.
  • Supporting customers in accessing finance for energy-efficient equipment, technology and business improvement projects.

Whilst our direct environmental impact is relatively low, we remain committed to identifying opportunities to improve sustainability across our operations.

Social

Reality Finance recognises that its employees, customers, suppliers and business partners are fundamental to its success.

We are committed to:

Employees

  • Providing a safe, inclusive and supportive working environment.
  • Promoting equal opportunities and preventing discrimination.
  • Investing in employee training, development and wellbeing.
  • Encouraging open communication and employee engagement.
  • Supporting flexible and hybrid working arrangements where appropriate.

Customers

  • Treating customers fairly and professionally at all times.
  • Providing clear, transparent and honest information regarding our services.
  • Delivering a high standard of customer service and support.
  • Maintaining robust procedures for handling complaints and customer feedback.
  • Ensuring compliance with all applicable regulatory requirements.

Community and Business Partners

  • Supporting UK businesses through access to funding solutions that assist growth, investment and cashflow management.
  • Building long-term relationships based on trust, transparency and mutual success.
  • Working with reputable suppliers, lenders and service providers who share similar ethical standards.

Governance

Strong governance is fundamental to the way Reality Finance operates.

We are committed to maintaining high standards of corporate governance, ethical conduct and regulatory compliance.

Our governance framework includes:

  • Compliance with all applicable laws, regulations and industry requirements.
  • FCA authorisation and ongoing regulatory oversight.
  • Robust Anti-Money Laundering (AML) procedures.
  • Data Protection and GDPR compliance.
  • Information Security and Cyber Security controls.
  • Business Continuity and Disaster Recovery planning.
  • Clear accountability and management oversight.
  • Regular review of business policies and procedures.
  • Ethical business conduct and anti-bribery principles.
  • Appropriate management of conflicts of interest.

We maintain internal controls and procedures designed to protect customer data, safeguard business operations and ensure responsible decision-making.

Monitoring and Review

The Directors of Reality Finance are responsible for overseeing this policy and ensuring ESG considerations remain embedded within business operations.

This policy will be reviewed annually and updated where necessary to reflect changes in legislation, regulation, business activities and stakeholder expectations.

Our Commitment

Reality Finance believes that responsible business practices create better outcomes for our customers, employees, lenders and suppliers.

We are committed to operating with integrity, supporting sustainable business growth and maintaining the highest standards of professionalism, transparency and governance.